{"id":10335,"date":"2024-02-19T17:31:43","date_gmt":"2024-02-19T15:31:43","guid":{"rendered":"https:\/\/hygieneplus.ro\/terms-and-conditions\/"},"modified":"2026-03-31T16:13:15","modified_gmt":"2026-03-31T13:13:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/hygieneplus.ro\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10335\" class=\"elementor elementor-10335 elementor-4493\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c03c0c3 e-flex e-con-boxed e-con e-parent\" data-id=\"c03c0c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3074031 elementor-widget elementor-widget-theme-page-title\" data-id=\"3074031\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-page-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d963ea elementor-widget elementor-widget-text-editor\" data-id=\"8d963ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p> <\/p><p>COMPANY NAME: Hygiene Plus SRL<\/p><p>CIF: J51\/683\/2007<\/p><p>CUI: RO22672614 <\/p><p>USE OF THE WEBSITE<br>Accessing, visiting, using, or purchasing the products and services presented on the hygieneplus.ro website implies acceptance of the terms and conditions presented on this website. For optimal use of the website, we recommend that you read this material carefully.<br>Registering as a user of this site represents your implicit agreement to receive electronic messages related to the products presented. <\/p><p>COPYRIGHT<br>The entire content of the Hygieneplus.ro website, including design elements and web graphics, is the property of Hygieneplus.ro and is protected under copyright law and laws governing intellectual and industrial property rights.<br>The use of any of the above elements without the written consent of the owner is punishable under applicable laws.<br>The user is obliged to use the information on the Hygieneplus.ro website for personal use only, without the right to download or modify the website in whole or in part, to reproduce it in whole or in part, to copy, sell\/resell or exploit the website in any other way, for commercial purposes or contrary to the interests of Hygieneplus.ro without its written consent.<\/p><p>INFORMATION NOTES ON PERSONAL DATA PROTECTION<br>In accordance with the requirements of Law No. 677\/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, and Law No. 506\/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, Hygieneplus.ro is obliged to manage the personal data you provide about yourself or another person in a secure manner and only for the specified purposes.<br>The purpose of collecting personal data is to process and deliver the orders you have placed.<br>According to Law 677\/2001, you have the right to access and intervene on your personal data, the right not to be subject to an individual decision, and the right to appeal to the courts. You also have the right to object to your personal data and request its deletion.<br>You are not obliged to provide this data, but your refusal will make it impossible to complete your order.<br>We guarantee the confidentiality of your data: we will not provide any information (names, addresses, orders) to third parties except for the courier or the post office.<br>It is prohibited to provide false or incomplete data when completing an order, in which case we reserve the right to take legal action against the persons concerned. <\/p><p>DISPUTES AND CONFLICTS<br>We strive to ensure that the information we provide is as clear and accurate as possible. However, certain errors may occur. We do not offer any direct or indirect guarantee regarding the quality of the information, images, or products obtained for a fee or free of charge through our service.<br>It may happen that at some point, not all details about a product are listed. This happens because obtaining and processing data about a product takes time and the data is entered gradually. In general, within a few days of a new product being added, all other details about it will also be added. Hygieneplus.ro reserves the right not to offer any guarantee that the service provided will meet your requirements or that the service will be uninterrupted, secure, and free from errors of any kind.<br>We are not responsible and cannot be held liable in any way, directly or indirectly, for any direct or indirect damage and\/or problem of any nature resulting from the use of the services we offer.<br>Without prior notice, Hygieneplus.ro may delete or add any information on the site and may interrupt any activity or archive the content of the site.<br>Hygieneplus.ro is not responsible for packages damaged due to mishandling by the delivery companies we work with.<br>Hygieneplus.ro reserves the right to refuse an order if it is in one of the following situations:<br>&#8211; The product ordered is not in stock;     <\/p><p>&#8211; Inability to obtain payment confirmation;<br>&#8211; Identification of an error in the product information, including price or promotional offer;<br>&#8211; The customer exhibits inappropriate behavior and language (aggressive, licentious, etc.) or has a history of refused deliveries.<br>Any attempt at unauthorized access to the Hygieneplus.ro website or attempted fraud will be reported to the competent authorities. Any conflict arising between Hygieneplus.ro and customers will be resolved amicably by agreement between the two parties. If this is not possible, the Romanian legal provisions in this area will apply, and the resolution of conflicts will be the responsibility of the Romanian courts. By agreeing to these Terms and Conditions, the customer fully assumes these risks.   <\/p><p>CHANGES TO TERMS AND CONDITIONS<br>Hygieneplus.ro reserves the right to make changes and updates to the terms and conditions without prior notice and without specifying the reasons. Hygieneplus.ro reserves the right to make changes to the structure of the website without prior notice and without specifying the reasons.<br>Continued use of the website implies acceptance of the changes made. <\/p><p>CORRECTION OF INCORRECT INFORMATION<br>Hygieneplus.ro does not assume responsibility for product descriptions, as these are reproduced from materials provided by suppliers. Furthermore, the images presented on the website are for illustrative purposes only, and the actual products delivered may differ from these in terms of color, appearance, etc.<br>We reserve the right to correct any omissions or display errors that may occur as a result of typing errors, inaccuracies, or software errors, without prior notice. <\/p><p>RETURN POLICY<br>According to O.G. 130\/2000, the consumer has the right to unilaterally cancel the order, notifying in writing or by telephone that they are renouncing the purchase, without penalties and without invoking a reason, within 14 days of receiving the product. Renouncing the purchase is applicable only to individual customers (art. 2 lit. b).<br>The law also stipulates that contracts for the supply of products which, by their nature, cannot be returned or which may deteriorate or deteriorate rapidly (art. 10 lit. c) cannot be unilaterally terminated. Thus, the returned product must be in the same condition in which it was delivered, in its original packaging (including the protective film, if any), with all related accessories\/consumables, without any signs of wear, modification, or consumption, both in the case of the product and the accompanying accessories\/consumables, with the warranty labels intact and the original documents that accompanied it (tax invoice, warranty certificate, instructions for use, etc.).<br>The return of the products will be made at the customer&#8217;s expense, using the same transport service used for the shipment, to the address below.<br>Upon receipt, the package will be checked to see if it meets the above conditions, otherwise it will be refused. Thus, packages containing products in a condition other than that in which they were delivered, those that were not returned using the same transport service used for shipping, those whose return was not notified in advance, as well as those containing products damaged during transport as a result of improper packaging will be refused.   <br><em>For orders paid by card, the amount will be refunded to the same card used for the transaction within a maximum of 30 days from the acceptance of the return.<\/em><\/p><p><strong>1.1.<\/strong> In accordance with the requirements of Law No. 677\/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, Hygieneplus.ro is obliged to manage the personal data you provide to us securely and only for the specified purposes.<\/p><p> <\/p><p><strong>1.2.<\/strong> The purpose of data collection is:<\/p><p>\u2013 informing Customers\/Buyers about the status of their Account, including the validation, dispatch, and invoicing of Orders, resolving cancellations or problems of any kind relating to an Order, the Goods and\/or services purchased,<\/p><p>\u2013 sending newsletters and\/or periodic alerts via electronic mail (e-mail, SMS)<\/p><p>\u2013 market research, tracking and monitoring sales and customer\/buyer behavior.<\/p><p> <\/p><p><strong>1.3.<\/strong> By filling in the data in the Account Creation and\/or Order Form, the Buyer declares and unconditionally accepts that their personal data will be included in the Hygieneplus.ro database and gives their express and unequivocal consent for all such personal data to be stored, used, and processed for the purpose set out in point 1.2 above.<\/p><p> <\/p><p><strong>1.4.<\/strong> By reading this document, you acknowledge that you are guaranteed the rights provided by law, namely the right to information, the right of access to data, the right of intervention, the right of opposition, the right not to be subject to an individual decision, the right to seek legal redress in the event of a violation of the rights guaranteed by Law 677\/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data.<\/p><p> <\/p><p><strong>1.5.<\/strong> Based on a written request, dated, signed, and sent to the address: Municipality of Calarasi, Str. Av. Marin Giurca, no. 4, Calarasi County, to the attention of SC Hygiene Plus SRL, you may exercise, free of charge, once per year, your right to receive confirmation as to whether or not your personal data is being processed.  <\/p><p> <\/p><p>1.6. Based on a written request, dated, signed, and sent to the address: Municipality of Calarasi, Str. Av. Marin Giurca, no. 4, Calarasi County, to the attention of SC Hygiene Plus SRL, you may exercise your right to intervene on the data, as appropriate:<\/p><p> <\/p><p><strong>1.6.1.<\/strong> rectification, updating, blocking, or deletion of data whose processing does not comply with Law 677\/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, in particular incomplete or inaccurate data;<\/p><p> <\/p><p><strong>1.6.2.<\/strong> transforming data into anonymous data whose processing does not comply with Law 677\/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data;<\/p><p> <\/p><p><strong>1.6.3.<\/strong> notification to third parties to whom the data have been disclosed, unless such notification proves impossible or involves a disproportionate effort compared to the legitimate interest that could be harmed.<\/p><p> <\/p><p><strong>1.7.<\/strong> Hygieneplus.ro may also provide the Buyer&#8217;s personal data to other companies with which it has partnerships, but only on the basis of a confidentiality agreement on their part and only for the purposes mentioned in point 16.3., whereby it guarantees that this data is kept secure and that the provision of this personal information is done in accordance with the legislation in force, as follows: courier service providers, marketing service providers, payment\/banking service providers, telemarketing or other services provided by companies with which we may develop joint programs to offer our Goods and Services on the market, insurers.<\/p><p> <\/p><p><strong>1.8.<\/strong> The Buyer&#8217;s personal information may also be provided to the General Prosecutor&#8217;s Office, the Police, the courts, and other competent state authorities, based on and within the limits of the legal provisions and as a result of expressly formulated requests.<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"gsp_post_data\" \r\n\t            data-post_type=\"page\" \r\n\t            data-cat=\"\" \r\n\t            data-modified=\"120\"\r\n\t            data-created=\"1708363903\"\r\n\t            data-title=\"Terms and conditions\" \r\n\t            data-home=\"https:\/\/hygieneplus.ro\/en\/\"><\/div>","protected":false},"excerpt":{"rendered":"<p>COMPANY NAME: Hygiene Plus SRL CIF: J51\/683\/2007 CUI: RO22672614 USE OF THE WEBSITEAccessing, visiting, using, or purchasing the products and services presented on the hygieneplus.ro website implies acceptance of the terms and conditions presented on this website. For optimal use of the website, we recommend that you read this material carefully.Registering as a user of &hellip; <a href=\"https:\/\/hygieneplus.ro\/en\/terms-and-conditions\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Terms and conditions<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10335","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/pages\/10335","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/comments?post=10335"}],"version-history":[{"count":1,"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/pages\/10335\/revisions"}],"predecessor-version":[{"id":10336,"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/pages\/10335\/revisions\/10336"}],"wp:attachment":[{"href":"https:\/\/hygieneplus.ro\/en\/wp-json\/wp\/v2\/media?parent=10335"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}